Job description
Job Description:
Labour Solutions Australia seeks a highly energetic, professional, and passionate Office Manager who delivers the highest customer service standards in all situations.
What Labour Solutions Australia Can Offer You:
- An exciting and fast-paced team culture
- Job stability and security
- Flexibility to engage in a variety of projects across the business, ensuring no two days are the same
- Fantastic location in Milton - a 5-minute walk to public transport
- A close, fun team environment
- Employee benefits such as movie and retailer discounts with access to EAP.
Key Responsibilities:
- Administrative Support:
- Manage a high volume of incoming phone calls and emails from candidates, on-hire employees, clients, and other stakeholders
- Oversee the front desk and welcome visitors to the business
- Support Account Managers and contribute to sales growth with various administrative tasks
- Provide administrative assistance to the back office and Senior Executive Team
- Take and distribute management meeting minutes, ensuring confidentiality of discussions
- Manage incoming and outgoing mail, including arranging and tracking couriers
- Assist with onboarding and offboarding internal staff
- Maintain the general cleanliness of the reception lobby, meeting rooms, and kitchen areas
- Manage all stationery orders, maintaining stock levels as required
- Office Management:
- Troubleshoot issues with candidates and the recruitment team during the online registration process
- Organise meeting rooms and pool car bookings
- Manage back-office areas and utilities
- Coordinate in-house functions and events, bringing enthusiasm to office celebrations such as Easter and Christmas
- Client and Team Support:
- Serve as a point of contact for staff, clients, and vendors, addressing inquiries and resolving issues as needed
- Facilitate effective team communications, events, and activities to boost engagement and performance
- Support recruitment processes and prepare client documents
The Successful Applicant Will Have:
- Experience in a busy reception role/office
- Professional presentation - you will be the face of LSA!
- Ability to build relationships with various levels of stakeholders
- Patience and understanding to handle different types of candidates
- High level of accuracy and attention to detail
- Strong organisational skills
- Excellent teamwork skills
- Intermediate or above Microsoft Office skills
- High level of initiative
- Outstanding communication skills
- Excellent interpersonal skills
- Ability to quickly pick up procedures and processes, and willingness to contribute ideas for improvement
Preferred Qualifications:
- Certificate or diploma in business administration or related field
- Advanced knowledge of Microsoft Office, including Word, Excel, and Outlook
- Experience with financial tasks such as invoicing, payroll, and bookkeeping
What We Offer:
- Competitive salary and opportunities for professional development
- A hybrid work environment with flexible hours
- A collaborative, engaging work environment anchored by a team-focused culture
- Modern office setting with free parking and a family-friendly atmosphere
- A role where no two days are the same, offering a variety of tasks and responsibilities
Join Our Team:
If you're excited by a role that offers variety, responsibility, and the opportunity to make a real difference to our team and clients, we would love to hear from you. Apply by submitting your resume and a cover letter addressing how you align with the qualifications and responsibilities listed above.
For more information about this role, please don't hesitate to get in touch. We're eager to welcome a new member who is as enthusiastic about our purpose and vision as we are! Apply now to become a key player in a team that values integrity, support, and client satisfaction above all.
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