Job description
LSA Health is an agency healthcare provider for staffing solutions across all areas of Health - NDIS providers, aged care Facilities, Community care providers, Disability services, Mental Health services, Government health and Hospitals across Australia.
Due to continued growth, we are looking for a new team member to assist with providing rostering services for our Care Worker team and Clients.
Responsibilities:
- Create an effective scheduling and rostering service to align Care Worker rosters efficiently to meet clients requirements.
- Plan, forecast and management workforce planning requirements, including roster changes, Shift forecast and new employee on boarding to ensure effective coverage of all shifts to client needs and service delivery targets.
- Assist with providing administrational support as required
- Assist with client phone-based inquiries via service support when required
- Maintain accurate and up to date client and employee records
- Participate in our out of hours/ on call roster as required
Requirements:
- Excellent customer service skills over the phone and by email (Essential)
- Excellent organisational skills and high attention to detail (Essential)
- At least 1 year experience rostering and scheduling staff in a high volume and fast paced work environment is preferred
- Experience scheduling and rostering services for a highly contingent workforce
- Community services/ Aged care experience is preferred
- Ability to muti-task, handle multiple demands with a calm and measured approach.
- COVID Vaccination
LSA Health is a division of Labour Solutions Australia (LSA) a national and well recognised recruitment organisation providing specialised recruitment solutions across a variety of industry sectors.
