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Expressions of Interest - Customer Service/Child Care Assistant - Richmond

VIC - Melbourne - Eastern Suburbs - Ref. 0SC - IKSPRI - CHICO
Labour Solutions Australia (LSA) is a national labour hire and sourcing specialist company. LSA provides labour hire, staffing and other quality workforce solutions to a wide variety of organisations and industries across Australia.

About Our Client

Our client is a value driven company is considered to be Australia's most loved department store, it remains an industry leader; offering a unique shopping experience and a wide range of products and services. This innovative and inspirational company have 340 stores in 28 countries and offer a range of well-designed furnishing products at low affordable prices!

About your new Role

We’re currently looking for Expressions of Interest for multiple exciting positions as part of the team as Childcare Service Assistant. As part of our client’s service offering, a supervisor play area facility is offered for kids who would rather play than shop! Your will be the first point of contact for the customers, responsible for ensuring a great customer experience for the many visitors. You will do this by greeting and educating our visitors about the shopping experience on offer and by looking after and entertaining the little customers between the ages of 3 – 10 years old.

Casual Basis - You must be available to work weeknights and weekends. Richmond Location

Your knowledge, skills and experience will include:

  • A confidence approaching and talking to people in a polite and friendly manner.
  • Incredible people skills and enjoy being accessible to the many people.
  • A passion for working in a fast pace environment, where the customer experience is always front of mind.
  • A flexible approach to work and openness to change.
  • Ability to prioritise and organise your own work to make efficient use of your time.
  • A demonstrated willingness to learn and develop.

All applicants must hold a Diploma of Early Childhood Education and Care and Current CPR Certificate & First Aid Cert, you must have previous experience working with children and provide referees who can comment on this experience.

You will be expected to be responsible for the following:

  • Greet visitors by providing friendly, effective and efficient responses/information to all customer enquiries.
  • Ensuring that you maintain an up to date knowledge concerning information about products, campaigns, advertisements, store trading hours, store layout and special offers.
  • Maintaining the levels of shopping tools, including trolleys and catalogues in the store and at the store entrance.
  • Secure that all products passing through the Entrance are paid for.
  • Be proactive in resolving, highlighting customer service issues for all customers.
  • Embracing the diversity of our customers and co-workers.
  • Support with replenishment of shopping tools.
  • Be responsible for the care, well-being and entertainment of our customers’ children while they shop.
To apply online, please click on the appropriate link.

Please note only shortlisted candidates will be contacted.
You must have valid working rights within Australia to be considered for this role.

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