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Customer Service Officer

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VIC - Melbourne - Western Suburbs - Ref. SDSOLCS1

About the Role:

We are currently looking for Customer Service Officer - for an immediate start in our client's Melbourne facility located in South Melbourne. You will be provided training and work in a fun & hard-working team to ensure that customer queries and orders are processed ensuring you are always providing outstanding positive experiences for their customers!

This position will be a day shift Monday to Frdiay role, 8.30am-4.30pm.

To be considered for the role you must have the following:

  • Experience within an inbound call centre environment is necessary.
  • You are friendly and personable and you can adapt to the different needs of customers
  • You are a strong problem solver, with the ability to think of innovative solutions
  • You are confident working in a fast-paced, team environment, both collaboratively, as well as autonomously
  • You have an eye for detail, with strong written and verbal communication skills
  • You are a good listener, with an empathetic approach to assisting customers
  • Ability to read and process numbers at a quick and accurate pace
  • Good Computer Literacy

During quieter times this position will require you to also pick and pack customer orders.

Suitable applicants will be required to interview. 

If you feel you are suitable for an expression of interest, please do not hesitate to apply with your up to date resume through the relevant links.

To apply online, please click on the appropriate link.
Please note only short-listed candidates will be contacted; we are unable to provide individual feedback.
Labour Solutions Australia (LSA) is a national labour hire & sourcing specialist company. As an ISO & Labour Hire accredited organisation, LSA provides compliant labour hire, staffing & other quality workforce solutions to a wide variety of organisations and industries.
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