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Call Centre Team Members Required - Immediate Start

NSW - Sydney - Parramatta & Western Suburbs - Ref. 0SC-SSI-CALL

Labour Solutions Australia (LSA) is a national Labour Hire company that provides various labour hire to a wide variety of industries and organisations across Australia.

Our client, a community-based not-for-profit organisation, provides a range of services in the areas of refugee settlement, migrant support services, asylum seeker assistance, foster care, disability support and employment services throughout NSW. 

We are currently seeking Call Centre Team Members in their Auburn and Parramatta facilities for an ongoing position, casual to perm. 

Casual Basis - $24/hr: 25 - 38 hours/wk 

Essential criteria:

  • Available for an immediate start
  • Excellent verbal and written skills
  • Be organised and hard-working
  • Ability to effectively question as well as actively and accurately listen to callers
  • Previous experience in Call Centre environment, ideally in similar industry
  • Ability to create and deliver meaningful messages
  • Experience using a variety of tools to facilitate communication
  • Willingness to personalise your interactions with callers & clients
  • Have good computer skills
  • Be reliable, keen to work and adhere to company policies
  • Sustain the expected high standard of customer service excellence 

Duties may include:

  • Contacting employers to arrange appointments for business development managers and interviews for clients.
  • Sourcing new business opportunities
  • Undertaking post placement support for clients in employment
  • Contributing to excellence and continuous improvement in service delivery

To apply online, please click on the appropriate link and submit your resume with cover letter attached.

Please note only shortlisted candidates will be contacted.

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