One of the greatest business struggles is to manage underperforming employees. They can cause business owners a lot of frustration. Even worse, when their performance is consistently poor, it can have a domino effect at the workplace creating stress and anger among other employees and affecting your company’s profitability. If you have invested loads of time and money in training your staff, the best option might be trying to re-energize the team member who has gone off-course as soon as possible. Have a look through these four tips to help your employee get back on track.
- Have a chat
When someone isn’t performing to your standards, you can’t let the problem go out of hands. The best option is to schedule a meeting and sit down to talk it out. Finding the root of the problem will help you give the most suitable and effective solution and attack the issue once and for all. Remember not to finger-point, listen actively and be direct, while avoiding to get emotional or angry. Work on your communication skills prior to your meeting, role playing can help to ease the stress and get your point across.
- Create Accountability
It’s very easy for employees to get easily distracted and continue procrastinating important tasks, especially if there’s nobody keeping track on what they are doing. Therefore, when handing them a project you need to make sure you are clear about its deadline, this way you’ll have a guarantee that you’ll have it sooner rather than later. Make sure the rules are clear to ensure everyone is on the same page. Working with purpose is a great motivator for most.
- Challenge your team
When employees aren’t being challenged, they may fall into the routine of just doing enough to get by. Everyone has something that triggers their passion, figure out what is his or hers. In a world of multiculturalism, it is quiet likely you’ll find yourself with different working types. Some might not perform very well solo, but might thrive in a group setting. Who knows, some of your employees might just be waiting to be handed more responsibility, remember to discuss everything with them and make sure their tasks suit them.
A mention on your staff weekly email is nice, but some employees look for a more tangible form of gratification. Make sure every reward is tied to a clear tangible goal, such as hitting sales targets, etc. Rewards can vary from catered lunch, to a drink at the office or worksite (if your workplace culture allows for it). Making your team feel special can encourage continued progress and can have great productivity outcomes.