Near misses are an everyday issue at work and reporting them can save lives. Regardless of their potential for major injuries, they must be taken seriously and consistently reported. Encouraging employees to report near misses can be a hard task, but it is important the employees understand what a near miss means and they should understand the importance of reporting it immediately so it can be investigated and addressed.
FEAR– Workers might be afraid of being caught on a health procedure infringement, or might fear being mistakenly blamed for doing something wrong.
What to do? Supervisors must create a comfortable atmosphere were fairness rules over fear. This will encourage workers to say things freely without expecting blame.
INDIFFERENCE– Your workforce might think it is unnecessary or not substantial enough to report a near miss.
What to do? Regular training should be in place. Workers must understand the importance of reporting near misses, regardless of how minor they may seem, to allow supervisors to take action for investigation and further insight.
LACK OF SUPERVISION – If a supervisor doesn’t take near misses seriously, workers will feel it isn’t an important issue.
What to do? Supervisors must set an example to their employees and encourage the reporting of near misses. Many employees follow their supervisor’s instructions in most job related scenarios. If the supervisor is completely in favour of reporting near misses, then their team will feel comfortable to do the same. A work culture in which workers are proud they are part of a prevention process to build a better workplace should be encourage all the time by thanking them for their proactive approach.